The Importance of Empathy

Empathy is one of the fundamental values underpinning our work at Lyfta. In this blog we discuss the scientific evidence for empathy, and talk about how we can nurture it in ourselves and in the children we teach.

This blog first appeared on Lyfta.com. Lyfta is a partner organisation and supporter of DiverseEd.

At a time of continued global disruption and isolation, the importance of being able to have empathetic connections with others – to feel with them and care about their wellbeing – will be critical to ensuring that we build workplaces and societies that can thrive into the future. The children of today all have the potential to build a more peaceful and sustainable world, and empowering them with a strong sense of empathy will enable them to navigate this challenge with sensitivity and compassion.

“Empathy is a quality of character that can change the world.” Barack Obama

But what is empathy? Some confuse empathy (feeling with someone) with sympathy (feeling sorry for someone), but Dr Brené Brown does a good job of explaining this and highlighting Dr Theresa Wiseman’s four attributes of empathy: the ability to perceive others’ feelings, to not stand in judgement of those feelings, recognising or imagining the other person’s emotions, and communicating this effectively. When we connect empathetically, we have better relationships, we become better co-workers and managers, but more importantly, we become more compassionate people – and compassion is vital to a sustainable and humane future.

“Empathy has no script. There is no right way or wrong way to do it. It’s simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message of ‘You’re not alone’.” Dr Brené Brown

Over the past two decades, the evidence that human beings are wired for empathy and social cooperation has grown considerably. Neuroscientists have identified areas of the brain that, if damaged or compromised, can affect our ability to identify and understand others’ feelings. Psychologists have shown that children as young as 18 months are capable of attributing mental states to other people. But empathy is not a fixed ability. Evidence suggests that we can continue to develop our capacity for understanding others throughout our lives, but busy lifestyles and our tendency to surround ourselves with people who look and think like us, mean that we are not often encouraged to take a moment to connect with others. So how can we actively become more understanding, and nurture this ability in the children we teach? Here are four ways we can develop empathy in ourselves and in others:

1. Be curious.  We increase our capacity for empathy when we interact with people outside of our usual social circle, and encounter lives and world-views very different from our own. You could actively seek out new perspectives by seeking out people on social media who you wouldn’t usually follow, or, if you’re brave enough, making the effort to start up meaningful conversations with any new people you encounter day-to-day. 

Research has shown that reading fiction helps people to improve their ability to understand others. Try to seek out stories from as wide a range of perspectives as possible for both yourself and the children you teach. Of course, Lyfta can help you bring real human stories from around the world into your classroom. 

2. Challenge your prejudices. We all make assumptions about people, and often these are completely unconscious. These might be based around gender, age or racial stereotypes that prevent us from appreciating each person’s individuality. Our biases can seriously hinder our ability to become more empathetic, but acknowledging and challenging them is the first step toward becoming a more understanding person. You can learn more about your biases by taking an unconscious bias test, and tackle them by attending diversity, equity and inclusion workshops or discussions such as those run by the #DiverseEd community.

In the classroom, you could open up discussions on the nature of stereotyping and prejudice, and ensure that you expose your students to people, places and stories that defy widely held expectations. Lyfta gives you access to real immersive human stories from around the world, helping you to start conversations that might otherwise be difficult to initiate during lessons.

3. Listen (and be vulnerable). Being an empathetic conversationalist means listening actively. Try to be completely present to the feelings that a person is communicating in their conversation with you. Whether it’s a quick chat with a colleague, or a catch-up with an old friend, do all you can to understand their emotional state and needs. You can model active listening with the children you teach by making sure you give them your full attention during one-on-one conversations, and by reflecting and repeating back what you think they may be feeling to make sure you fully understand.

It isn’t enough to just listen, however. Being vulnerable and revealing our honest thoughts and feelings to others is vital to the creation of strong empathic relationships with both adults and children.

4. Take action. Volunteering can be a great way to experience other lives first hand, create real change, and model empathy to students you teach. You can also encourage your students to join (or set up) clubs at school, such as environmental or equalities clubs, or to take action in response to local issues such as going on a litter pick, or organising donations to a food bank in your area.

“Empathy has always been important. Through empathy we understand and support others; it helps us build trusted relationships and our own peace of mind. Building on the strong foundations developed by its founders, Lyfta, and the approach that it nurtures, helps teachers and students raise their awareness of what is going on around us, of other people’s lives and of the wider world. Such awareness is probably more important now than ever before – at school, at work, and in life. I am glad to have experienced and grateful for Lyfta’s contribution to raising awareness, thinking of others, and developing skills appropriate to learning development; to strengthening of empathy; and to building the capability of all students.” Gavin Dykes, Director of the Education World Forum

Nurturing empathy is one of Lyfta’s fundamental aims. We believe that empathy is the first, and possibly most important, step to building a more compassionate, sustainable and equitable world. Our real immersive human stories provide a powerful way to foster empathetic understanding by giving students access to a wide and diverse range of global perspectives, challenging their misconceptions, and motivating action. 

Join a free webinar to find out more about using Lyfta’s impactful stories in the classroom, and access a free trial of the platform.