Mermaids supports trans and gender questioning kids and young people up until their 20th birthday. They also offer support to their parents and professionals involved in young peoples’ care. Their helpline, web chat and email service aims to reach kids and their parents when they need someone to talk to, and it’s open from 9am to 9pm, Monday to Friday. Local peer support groups, family residential trips and Pride events offer their families and young people a chance to connect with people experiencing similar challenges and triumphs. Mermaids also offer CPD accredited training to a variety of organisations, including schools, GP’s, businesses and more.

Through all their services, Mermaids aims to alleviate any stress associated with gender diversity for young people and their families, and create a safer, more accepting world for them.